At Swadhyay Mandal Book Store, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our guidelines for shipping and delivery.
Shipping Timeframes:
1.1 Domestic Shipping (Within India): For orders with delivery addresses within India, please allow a minimum of 6-7 business days from the date of order confirmation for delivery. This timeframe may vary depending on the shipping destination and any unforeseen circumstances that may affect the delivery process.
1.2 International Shipping (Outside India): For orders with delivery addresses outside India, please allow approximately 10-15 business days from the date of order confirmation for delivery. International shipping timeframes may vary depending on customs clearance procedures, shipping carriers, and any other factors beyond our control.
Order Processing:
2.1 Order Confirmation: Once you place an order, you will receive an order confirmation email or notification containing the details of your purchase. Please review this confirmation and ensure that the shipping address and other information provided is accurate.
2.2 Order Processing Time: After receiving your order, we require a certain amount of time to process and prepare it for shipment. This processing time typically ranges from 1-2 business days, although it may be longer during peak periods or in the case of customized or special order items.
Shipping Methods:
3.1 Shipping Carriers: We work with reputable shipping carriers to ensure reliable and secure delivery of your orders. The specific carrier used may vary depending on factors such as shipping destination, package weight, and shipping speed selected during checkout.
Tracking and Order Status:
4.1 Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your package’s progress. You can use this information to monitor the status of your shipment and estimated delivery date.
4.2 Order Status Updates: We will keep you informed about the status of your order through email notifications or updates in your account dashboard. You can also contact our customer support team for any assistance or updates regarding your order.
Shipping Charges:
5.1 Local Shipping (Within Gujarat): Shipping charges will be calculated based on the destination place, package weight, and shipping method chosen during checkout.
5.2 Shipping India (Outside Gujarat): For orders within India but outside Gujarat, shipping charges will be calculated based on the destination state, package weight, and shipping method chosen during checkout. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.
Customs, Duties, and Taxes:
6.1 International Orders: For orders shipped outside India, customs duties, taxes, or other import fees may be levied by the destination country’s customs authorities. These charges are the responsibility of the recipient and may vary depending on the destination country’s regulations. Please check with your local customs office for more information on potential fees and charges.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at [swadhyaymandal@gmail.com] or [+91 260 237 3346]. We are here to assist you and provide any necessary information about shipping and delivery.